About Us
Outdoor spaces support many aspects of daily life, including relaxation, social interaction, and everyday activities.Auroravera (hereinafter referred to as “we” or “us”) aims to provide suitable outdoor furniture through a clear and reliable online shopping experience, helping users better plan and make use of their outdoor areas.
Built Around Outdoor Needs
We focus on real-world outdoor usage requirements and offer furniture options suited to different spaces and usage habits.Whether for everyday relaxation, family gatherings, or outdoor dining, our product selections prioritize practicality and comfort.
Website and Shopping Experience
Auroravera is an online shopping website dedicated to outdoor furniture.All product displays, ordering, payments, and after-sales services are completed through the website. We do not operate physical stores and do not offer offline transactions.
During the shopping process, product information, pricing, delivery methods, and related policies are clearly presented on the website, allowing customers to make informed decisions before placing an order.
Delivery and After-Sales Support
We provide clear information regarding delivery arrangements and after-sales support, including order processing, shipping, returns, exchanges, and refunds.Relevant procedures and timeframes are outlined on the corresponding pages to ensure reasonable expectations throughout the shopping experience.
If you require assistance at any stage, please contact us using the contact information below.
Address: 75 OVERLOOK DR, BRADFORD, AR 72020-9308, United States
Telephone: +1 (917) 763-0021
Email address: customer@auroravera.com
Opening hours: Monday to Friday, from 9:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)
Information and Security
We value the security and appropriate use of user information.During website operations, information is processed only when necessary and managed in accordance with our established policies.
Continuous Improvement
We continuously refine our website content, service processes, and information presentation based on operational experience and user feedback, with the goal of providing a stable and clear online shopping experience.